We understand getting the correct size insert for your sham can be difficult but don't worry we've got you covered.
Step 1: Measure sham along the seam from corner to corner, please watch video below
Step 2: Using the yellow chart determine the insert you need
Step 3: Select quantity of pillows to replace
Step 4: Be sure to include your Amazon order number and your sham size and insert size you need when adding an item to the cart.
Step 5: Do not return the original pillow(s) to Amazon. They are considered used bedding and will be destroyed. Please consider donating the pillow(s) to a local charity.
That is it! You are done. We will get your replacement pillow(s) out within 3 business days.
Please note that exchanges can only be made for sizes within 4 inches of purchased size & inserts of the same shape and style.
Need additional assistance? Use the chat feature below or email us at firstname.lastname@example.org
Please call us for assistance if Amazon sent you the incorrect pillow(s)
|Size Selection Chart|
|9x9 / 10x10||10x10|
*Terms and Conditions: Exchanges are limited to 1 order (if the order has multiple pillows that need replacing please indicate that in your order)
You are limited to a one time exchange per customer.
If you try to make a 2nd exchange, the order will get canceled.
The Fit or Free shipping charges are not refundable.
Wholesale orders are not eligible for the Fit or Free Pillow Exchange